It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the Social Snug Products you use. You can update these settings to shape your experience.
This policy describes the information that we, ‘Social Snug’ Platforms, Inc., process to provide Social Snug Products. Social Snug Products, which we also call "products", include:
Texting (Audio and Video Calling)
Trafficy - Increase Web Traffic
Snug Drive - Cloud Storage
Adverse - Monetize and Advertise your Website at the same time
What information do we collect?
The information we collect and process about you depends on how you use our products.
Your activity and information that you provide
On our products, you can send messages, take photos and videos, buy or sell things and much more. We call all of the things you can do on our products "activity". We collect your activity across our products and the information that you provide, such as -
Information with special protections
You might choose to provide information about your religious views, political views, and who you're "interested in" (which could reveal your sexual orientation) or your health in your profile fields or life events. This and other information (such as racial or ethnic origin, philosophical beliefs, or trade union membership) could have special protections under the laws of your country.
Friends, followers, and other connections
Information we collect about your friends, followers, and other connections
We collect information about friends, followers, groups, accounts, Social Snug Pages, and other users and communities that you're connected to and interact with. This includes how you interact with them across our products and which ones you interact with the most.
Information we collect about contacts
We also collect your contacts' information, such as their name and email address or phone number, if you choose to upload or import it from a device, such as by syncing an address book.
If you don't use Social Snug Products or use them without an account, your information might still be collected.
Information we collect or infer about you based on others' activity
We collect information about you based on others' activity.
We also infer things about you based on others' activity. For example:
App, browser and device information
We collect and receive information from and about the different devices you use and how you use them.
Device information we collect and receive includes:
How do we collect or receive this information from partners?
Partners use our business tools, integrations and ‘Social Snug’ Audience Network technologies to share information with us.
These Partners collect your information when you visit their site or app or use their services, or through other businesses or organisations they work with. We require Partners to have the right to collect, use and share your information before giving it to us.
How do we use your information?
We use information we collect to provide a personalised experience to you, including ads, along with the other purposes that we explain in detail below.
For some of these purposes, we use information across our products and across your devices. The information that we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your information.
To use less information that's connected to individual users, in some cases we de-identify or aggregate information. We might also anonymise it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.
Here are the ways we use your information:
To provide, personalise and improve our products
We use information we have, including any information with special protections that you choose to share, to provide and improve our products. This includes personalising features, content and recommendations, such as your ‘Social Snug’ Feed, Stories and ads. We don't use profile fields about religious views, political views or who you're "interested in" to show you ads.
Read more about how we use information to provide, personalise and improve our products:
How we show ads and other sponsored or commercial content
When you use our products, you see ads and sponsored or commercial content, such as product listings in Shops. You also see ads shown through the ‘Social Snug’ Audience Network when you visit other apps. We want everything you see to be interesting and useful to you.
To decide what to show you and others, we use information that we have about you, including
How we use the information to improve our products
We're always trying to make our products better and create new ones with the features you want. Information we collect from you helps us learn how.
We use the information we collect to
How we use location-related information
We use location-related information that you allow us to receive if you turn on the Location Services device setting. This includes things such as your GPS location and, depending on the operating system you're using, other device signals.
We also receive and use some location-related information even if location services are turned off. This includes
We use location-related information, such as your current location, where you live, the places you like to go, and the businesses and people you're near, to do the things described in the "How do we use your information?" section of the Policy, such as
To promote safety, security, and integrity
We use the information we collect to help protect people from harm and provide safe, secure products.
To provide measurement, analytics, and business services
Lots of people rely on our products to run or promote their businesses. We help them measure how well their ads and other content are working.
To communicate with you
We communicate with you using the information you've given us, such as the contact information you've entered on your profile.
To research and innovate for social good
We use the information we have, information from researchers, and datasets from publicly available sources, professional groups, and non-profit groups to conduct and support research.
Promoting safety, security and integrity
Here are some ways that we promote safety, security, and integrity. We work to
Providing measurement, analytics, and business services
To provide measurement and analytics services, we use the information we collect about you across your accounts on our products.
Our measurement and analytics services help our Partners understand things such as
Communicating with you
We communicate with you in a few different ways. For example:
We also use information about how you interact with our messages, such as if you open an email from us. This helps us understand the best way to reach you and whether our communications are helpful.
Researching and innovating for social good
We research and innovate to help people around the world. Our goals include:
Here are some examples of our research:
People and accounts that you share and communicate with
When you share and communicate using our products, you can sometimes choose the audience for what you share.
When you interact with people or businesses, they can see:
What you share with them
For example, the audience you choose can see when you:
What you communicate with them
People you interact with can see what you send to them. So if you send a person or a business a message on Messenger or Instagram, that person or business can read your message.
Some of your activity
People and businesses can also see some of your activity on our products. This includes when you:
When you're active
Some of our products might provide you with settings that allow others to see when you're active on our products, such as "active status". In some cases, we also offer settings that allow others to see when you're active in a particular section of one of our products, such as a message thread, game, or event, or when you last used one of our products.
Content that others share or reshare about you.
Who can see or reshare your content
People in your audience can view your content and can choose to share it with others outside your audience, on and off our products. For example, when you share a post or send a message to specific friends, they can download, screenshot, or reshare it with anyone, on, across, or of our products.
When you comment on a post or react to a photo, your comment or reaction can be seen by anyone who can see the post or photo. This can include people to who you aren't connected. The person who shared the post can also change their audience at any time after they've interacted with it.
How information about you can be shared
People who use our products can share information about you with the audience they choose. For example, they can: